FAQs

 LEATHER CARE All our products have care information on their labels. As our items are a combination of leather finishes we recommend getting in contact with us for specific care guide for each individual item.
QUALITY & WORKMANSHIP As each item is made by hand and designed from our Melbourne studio, we can offer a lifetime guarantee on all Truso products.
MATERIAL SOURCING All our leathers & materials are sourced from Australian suppliers. Our upholstery leather is sourced as off cuts from local upholsters. All other leathers are certified bi-product. 
WHOLESALE We welcome all wholesale queries. Please be in touch via our contact page.
RETURNS & EXCHANGES We are happy to exchange any item within one month of purchase once returned in new condition with the customer responsible all for delivery fees. We do not offer refunds for change of mind. Any faults will be repaired and returned immediately at our own cost. Unfortunately we cannot exchange items sent outside of Australia.
PAYMENTS We take payments with PayPal, you don’t need an account with them to check out with your credit card. We also accept Afterpay!